Terms of Service

Overview

Welcome to GripFlex™. The terms “we,” “us,” and “our” refer to GripFlex™. GripFlex™ operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). GripFlex™ is powered by Shopify, which enables us to provide the Services.

These Terms of Service, together with any policies referenced in this document, describe your rights and responsibilities when using the Services.

Please read these Terms carefully. They contain important information about your legal rights, including warranties, disclaimers, and limitations of liability.

By visiting, interacting with, or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you must not access or use the Services.

Section 1 — Access and Accounts

By accepting these Terms, you represent that you are at least the age of majority in your state, province, country, or region of residence.

You also represent that you have given permission for any minor dependents under your supervision to use the Services through devices that you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products, you may be required to provide information such as your email address, billing information, payment details, and shipping information.

You represent and warrant that all information you provide is accurate, current, and complete, and that you have the necessary right to provide that information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account.

You may not transfer, sell, assign, or license your account to another person.

Section 2 — Our Products

We make reasonable efforts to display our products and services accurately. However, product colors, dimensions, appearance, and other details may differ slightly from what appears on your screen because of your device, monitor, browser, or display settings.

We do not guarantee that every product will appear exactly as displayed on every device or that it will meet every customer’s personal expectations.

Product descriptions, prices, availability, and other information may be updated at any time without prior notice.

We reserve the right to discontinue a product or limit the quantities available to any individual, geographic region, or jurisdiction, where permitted by law.

Section 3 — Orders

When you place an order, you are making an offer to purchase products from us.

We reserve the right to accept, decline, limit, or cancel an order where permitted by applicable law. Your order is not accepted until we confirm its acceptance.

Payment must be successfully received and processed before an order is accepted.

Please review your order carefully before completing your purchase. We may not be able to change or cancel an order after processing has begun.

If we reject, modify, or cancel an order, we will attempt to contact you using the information provided at checkout.

Returns and exchanges are governed by our Return and Refund Policy.

You represent that purchases are for personal or household use and not for unauthorized resale or commercial export.

Section 4 — Prices and Billing

Prices, discounts, and promotions may change without prior notice.

The price charged will be the price displayed at checkout when the order is placed, subject to correction of obvious pricing or technical errors where permitted by law.

Unless clearly stated otherwise, listed prices may not include taxes, shipping costs, handling fees, customs duties, or import charges.

Promotional offers may be governed by additional terms. If promotional terms conflict with these Terms, the specific promotional terms will control for that promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information.

You also agree to promptly update relevant account and payment information so that we can process transactions and contact you when necessary.

You represent and warrant that:

• The payment information you provide is accurate and complete.
• You are authorized to use the selected payment method.
• Your payment provider will honor the charges.
• You will pay all applicable charges, including shipping costs and taxes disclosed before purchase.

Section 5 — Shipping and Delivery

Orders are generally prepared within 3 business days after payment confirmation.

After an order has been shipped, delivery generally takes up to 9 business days.

Processing and delivery times are estimates unless we expressly state that a delivery date is guaranteed.

Delays may occur because of carriers, customs inspections, weather, high-volume periods, incorrect address information, or circumstances beyond our reasonable control.

Shipping and delivery are also governed by our Shipping Policy.

Nothing in this section limits rights that cannot legally be waived under applicable consumer law.

Section 6 — Intellectual Property

The Services and their content—including trademarks, brand names, text, product descriptions, graphics, photographs, videos, audio, reviews, designs, page layouts, and other materials—are owned by or licensed to GripFlex™, Shopify, or their respective licensors.

These materials may be protected by copyright, trademark, patent, and other intellectual-property laws.

You may use the Services only for lawful, personal, and noncommercial purposes.

Without prior written permission, you may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, sell, or transmit materials from the Services, except where such use is expressly permitted by law.

Nothing in these Terms grants you ownership of or a license to any trademark, copyright, patent, or other intellectual property except as expressly stated.

GripFlex™ names, logos, product names, designs, and slogans may be trademarks belonging to GripFlex™ or its licensors.

Shopify names, logos, designs, and slogans are trademarks belonging to Shopify or its licensors.

Section 7 — Optional Third-Party Tools

We may provide access to tools or services operated by third parties that we do not control or monitor.

Such tools are provided on an “as is” and “as available” basis, without warranties, representations, or endorsements from us.

Your use of third-party tools is at your own discretion and risk.

You should review and accept the terms and privacy practices of the applicable third-party provider before using its services.

New tools, features, or resources that we introduce may also be considered part of the Services and will be subject to these Terms.

Section 8 — Third-Party Links

The Services may contain links, embedded features, or materials provided by third parties.

We are not responsible for reviewing or verifying the accuracy, content, security, availability, or practices of third-party websites.

Accessing a third-party website is at your own risk.

We are not responsible for losses or damages associated with your use of or purchases from a third-party website, except where such responsibility cannot legally be excluded.

Questions, complaints, or claims concerning third-party products or services should be directed to the applicable third party.

Section 9 — Relationship With Shopify

GripFlex™ uses Shopify technology to provide the Services. However, purchases made through our store are transactions directly between you and GripFlex™.

Shopify is not the seller of our products and is not responsible for the fulfillment of orders, product quality, refunds, customer service, injuries, losses, or damages arising from purchases made from GripFlex™, except to the extent Shopify has separate legal obligations that cannot be excluded.

Nothing in this section limits any rights or remedies that cannot be waived under applicable law.

Section 10 — Privacy Policy

Personal information collected through the Services is handled according to our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services.

Information submitted through the Services may be transferred to Shopify, service providers, and other third parties, including parties located outside your country of residence.

Please review our Privacy Policy and Shopify’s applicable privacy notices for more information.

Section 11 — Feedback and Reviews

When you submit, upload, publish, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, photographs, videos, or other content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, display, distribute, and promote that content for lawful business purposes.

You represent that:

• You own the submitted content or have permission to provide it.
• The content does not infringe another person’s rights.
• You have disclosed any compensation or incentive connected to the submission.
• The content is accurate and complies with these Terms.

We are not required to keep submitted content confidential, compensate you for it, or respond to it unless required by law or agreed separately in writing.

We may monitor, edit, reject, or remove content that we reasonably determine is unlawful, offensive, misleading, defamatory, obscene, abusive, or in violation of intellectual-property rights or these Terms.

You may not use a false email address, impersonate another person, or misrepresent the origin of submitted content.

Section 12 — Errors, Inaccuracies, and Omissions

Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.

We reserve the right to correct errors, update information, or cancel affected orders where permitted by law.

When applicable law requires notice, consent to a delay, or a refund option, we will provide it.

Section 13 — Prohibited Uses

You may use the Services only for lawful purposes.

You may not use the Services:

• For illegal, fraudulent, harmful, or malicious activity.
• To violate applicable laws, regulations, or court orders.
• To infringe intellectual-property, privacy, publicity, or other legal rights.
• To harass, threaten, abuse, defame, intimidate, or harm another person.
• To submit false, deceptive, or misleading information.
• To distribute spam, chain letters, unsolicited promotions, or malicious content.
• To impersonate another person or organization.
• To upload viruses, malware, or harmful code.
• To scrape, copy, reproduce, resell, or exploit the Services without authorization.
• To collect or track another person’s personal information without lawful authorization.
• To interfere with security features, access controls, authentication systems, or technical restrictions.
• To use automated systems, bots, scraping tools, or artificial-intelligence agents in a way that violates these Terms or disrupts the Services.

We may suspend or terminate access when we reasonably believe these Terms have been violated.

Section 14 — Automated Agents

This section applies when you use or permit an automated or semi-automated software system to access or interact with the Services.

An “Agent” means software or a service that performs actions autonomously or semi-autonomously on behalf of a person or organization.

Agents must accurately identify themselves and must not misrepresent automated activity as human activity.

Agents may not:

• Circumvent CAPTCHAs or access restrictions.
• Conceal that interactions are automated.
• Provide false responses when asked whether the interaction is automated.
• Bypass technical measures used to limit or manage automated access.

We may restrict or block automated access to protect the Services and our customers.

Section 15 — Termination

We may suspend or terminate your access to the Services when permitted by law, including when you violate these Terms or engage in unlawful, fraudulent, abusive, or harmful conduct.

You remain responsible for amounts owed before termination.

Sections that by their nature should survive termination will continue to apply, including provisions concerning intellectual property, feedback, disclaimers, liability, indemnification, severability, governing law, and privacy.

Section 16 — Disclaimer of Warranties

Information provided through the Services is intended for general informational purposes.

Although we make reasonable efforts to provide accurate information, we do not guarantee that all content will always be complete, current, accurate, uninterrupted, secure, or error-free.

To the maximum extent permitted by law, the Services and products are provided “as is” and “as available,” except for warranties expressly provided by us or required under applicable law.

We do not exclude or limit warranties, guarantees, consumer rights, or remedies that cannot lawfully be excluded.

Section 17 — Limitation of Liability

To the maximum extent permitted by law, GripFlex™, its affiliates, directors, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products.

This may include lost profits, lost revenue, lost data, or replacement costs.

This limitation does not apply where liability cannot legally be excluded or limited, including liability arising from fraud, intentional misconduct, gross negligence, personal injury, or mandatory consumer-protection rights where applicable.

Section 18 — Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless GripFlex™, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims arising from:

• Your material violation of these Terms.
• Your violation of applicable law.
• Your infringement of another person’s rights.
• Your unlawful or unauthorized use of the Services.

We will provide reasonable notice of an indemnifiable claim where practicable.

This section does not require you to indemnify a party for its own unlawful conduct where such an obligation would be prohibited by law.

Section 19 — Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed to the minimum extent necessary.

The remaining provisions will continue in effect.

Section 20 — Waiver and Entire Agreement

Our failure to enforce a right or provision does not constitute a waiver of that right or provision.

These Terms and the policies referenced in them constitute the entire agreement between you and us concerning the Services, replacing previous agreements or communications regarding the same subject matter.

Any ambiguity will be interpreted fairly and in accordance with applicable law, rather than automatically against either party.

Section 21 — Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign these Terms as part of a merger, acquisition, corporate reorganization, asset sale, or similar business transaction, subject to applicable law.

Section 22 — Governing Law

These Terms will be governed by the laws applicable to the jurisdiction in which GripFlex™ is legally established, without limiting any mandatory consumer rights available in the country or region where you live.

Any dispute will be handled by a court or other authority with lawful jurisdiction.

Section 23 — Headings

Headings are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.

Section 24 — Changes to These Terms

You may review the current version of these Terms on this page.

We may update these Terms to reflect changes in our Services, business practices, or legal obligations.

When required by applicable law, we will provide notice of material changes before they become effective.

Continued use of the Services after an update takes effect constitutes acceptance of the revised Terms, except where applicable law requires another form of consent.

Section 25 — Contact Information

Questions about these Terms of Service may be sent to:

teamchaguarx@gmail.com